Staff Management

• Inviting Staff
• Roles & Permissions
• Working Hours
• Skills
  • Example
• Owner as Staff

Inviting Staff#

Invite team members from the Company Panel under Staff. Each invitation is sent by email with a link to accept and create their account.

Staff members can be assigned to one or more businesses under the same Hub.

Roles & Permissions#

Role	What they can do
Super Admin	Everything — including billing and subscription management
Admin	Manage staff, services, bookings, invoices, settings
Manager	Manage bookings and clients, view reports
Staff	View own schedule, manage their assigned bookings only

Roles are per-business. The same person can have different roles in different businesses.

Working Hours#

Each staff member has individual working hours set per day of the week:

Setting	Description
Working day	Whether the staff member works this day
Start time	When their shift starts
End time	When their shift ends
Override dates	Block specific dates (holidays, time off)

Calendence uses these hours to determine availability. Clients only see time slots within a staff member's working hours.

Skills#

Skills link staff members to the services they're qualified to perform. Each skill is a label you define (e.g., "Express Wash", "Paint Correction").

When a client books a service, the scheduling engine only shows availability for staff who have the required skills.

Example#

• Alex Rivera — Skills: Express Wash, Interior Detail, Full Detail, Paint Correction
• Jordan Lee — Skills: Express Wash, Interior Detail

If a client books "Paint Correction," only Alex shows as available — Jordan doesn't have the skill.

Owner as Staff#

Business owners who also work jobs are fully supported. You can be both an admin and a bookable staff member — your admin access and your booking schedule are independent.