Configuration
Services
Setting up services with pricing, durations, deposits, and custom fields.
Creating a Service
Services are configured in the Company Panel under Services. Each service needs:
- Name — What clients see when booking
- Description — Optional details shown in the widget
- Rate type — Flat fee or hourly
- Rate — Price in your currency
- Duration — How long the service takes
Pricing
Flat Rate
A fixed price for the service, regardless of duration:
- Express Wash: $35.00 (flat)
- Full Detail: $299.00 (flat)
Hourly Rate
Price calculated based on actual time spent:
- Consultation: $75.00/hour
Duration
Set the expected duration in minutes:
- Fixed duration — Set a single value (e.g., 30 min)
- Variable duration — Set a minimum and maximum (e.g., 90–120 min)
The scheduling engine uses the duration to block the correct amount of time on the staff member's schedule.
Buffer Time
Add padding before and/or after appointments:
- Buffer before — Time for preparation (0–60 min)
- Buffer after — Time for cleanup or travel (0–60 min)
Buffers are not visible to clients but are factored into availability calculations.
Deposits
Require clients to pay upfront when booking:
| Type | Description |
|---|---|
| None | No deposit required |
| Flat | Fixed amount (e.g., $50.00 deposit) |
| Percentage | Percentage of service rate (e.g., 25%) |
When a deposit is required, the widget redirects to Stripe Checkout after the client confirms their booking.
Refund Policy
Configure what happens to the deposit if the client cancels:
- Full refund — Always refund the deposit
- Partial refund — Refund a percentage
- No refund — Keep the full deposit
Custom Fields Growth Pro
Add extra fields to the booking form for information you need from clients:
- Text — Short text input
- Textarea — Long text input
- Select — Dropdown with predefined options
Custom fields can be marked as required or optional.
Staff Picker
The Staff Picker toggle controls whether clients can choose their preferred staff member when booking this service:
- Enabled — Clients see available staff and pick one
- Disabled (default) — The system assigns the best available staff automatically
Enable this for services where clients have a preference (e.g., a regular technician). Disable it for services where any qualified staff member will do.